Term of Service

Terms of Service

Welcome to grow-Tokyo. By booking an appointment or using our services, you agree to the following terms and conditions. Please read them carefully.

1. Appointments and Cancellations

  • Booking: Appointments can be booked online, over the phone, or in person at the salon. Please ensure that all details provided during the booking are accurate.
  • Late Arrivals: If you arrive more than [15] minutes late for your appointment, we may need to reschedule or adjust your services to fit the remaining time.
  • Cancellations: Cancellations must be made at least [24/48] hours prior to the appointment time. Failure to cancel within this time frame will result in a cancellation fee of [fee amount].
  • No-shows: Clients who do not show up for their scheduled appointments will be charged a no-show fee of [fee amount].

2. Payments and Refunds

  • Pricing: Service prices are listed on our website and in the salon. Prices are subject to change without notice.
  • Payment Methods: We accept payments via cash, credit/debit cards, and digital payments ([e.g., Apple Pay, Google Pay, etc.]). Full payment is required upon completion of services.
  • Refund Policy: Due to the nature of our services, we do not offer refunds. If you are not satisfied with your service, please let us know immediately, and we will do our best to address your concerns.

3. Salon Etiquette

  • Children and Pets: For safety reasons, we ask that children are supervised at all times and that pets are not brought into the salon unless they are service animals.
  • Personal Belongings: Please keep your personal belongings with you at all times. [Hair Salon Name] is not responsible for lost or damaged personal items.

4. Health and Safety

  • Allergies and Sensitivities: Please inform your stylist of any allergies, skin sensitivities, or medical conditions prior to your appointment. We cannot be held responsible for any adverse reactions if this information is not provided in advance.

5. Right to Refuse Service

  • Professional Conduct: We reserve the right to refuse service to anyone displaying inappropriate behavior, harassment, or abuse toward our staff or other clients.

6. Changes to Services and Terms

  • Modifications: We may modify or discontinue any service at any time without notice. Additionally, we reserve the right to update these Terms of Service as necessary. Any changes will be effective immediately upon posting on our website or salon.

7. Liability

  • Service Outcomes: While we strive for excellent results, [Hair Salon Name] is not liable for any dissatisfaction with services performed if they meet the professional standards outlined during consultation.
  • Injury or Damage: We are not responsible for any injury, damage, or loss caused to you during your visit, except where required by law.

8. Privacy Policy

  • Personal Information: We collect your personal information for booking and communication purposes only. Your information will not be shared with third parties without your consent.

If you have any questions or concerns, please contact us at [Contact Information].

By using our services, you agree to these Terms of Service.